Dental offices
New patients call before you open.Someone should answer.
Front desks are busy checking patients in. Ravola answers new-patient calls, appointment changes and urgent pain calls, and leaves your team a clear summary for each one.
What your callers ask
The calls you get every week.
- New patient appointments
- Tooth pain and urgent visits
- Rescheduling and cancellations
- Insurance and payment questions
- Office hours and directions
Brightside DentalMon 7:41 AM
- Ravola
Brightside Dental, good morning. How can I help?
- Caller
I've had a toothache since the weekend and it's getting worse.
- Ravola
I'm sorry to hear that. Are you a current patient with us?
- Caller
No, this would be my first visit.
- Ravola
I've marked this as urgent for the team and booked you as a new patient at 10:20 today.
How it handles them
Built aroundhow your calls go.
Urgent pain flagged
Calls about pain or swelling are marked urgent so your team sees them first.
New patients captured
It collects the patient's name, callback number and reason for the visit, then books or sends your booking link.
Questions handed to your team
Insurance and billing questions become a follow-up task with the details already written down.
Your office, your rules
You decide what it answers, what it books and when it transfers to the front desk.
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