Security
Your callers trust you.We take that seriously.
How Ravola handles calls, recordings and your account.
For your callers
Respectful onevery call.
Recording with consent
When you turn on call recording, callers hear an announcement before it starts.
Only what you approve
It answers from the knowledge and rules you give it, and takes a message when it doesn't know.
Retention you control
Choose how long call data is kept in your workspace settings.
For your account
Controls a growingteam needs.
Two-factor sign-in
Protect every account with an authenticator app.
Team roles
Give each person the right level of access to settings and data.
Audit trail
See who changed settings and which automated actions ran, with dates.
Separate workspaces
Every business has its own workspace. Your calls, leads and settings are never visible to another customer.
Verified email
New accounts confirm their email address before they can sign in.
Payments by Stripe
Card details are handled by Stripe and never stored on our servers.
Questions about security? Write to [email protected] and we'll answer directly.