Home services
Every leak, outage and estimate,answered while you're on the job.
Plumbers, HVAC techs, electricians and roofers can't pick up from under a sink or on a roof. Ravola answers in your company's name, finds out what's wrong and where, and gets the visit on your calendar.
What your callers ask
The calls you get every week.
- Emergency repairs after hours
- Quotes and estimates
- When a technician can come out
- Whether you serve their area
- Rescheduling a visit
Northside PlumbingTue 2:14 AM
- Ravola
Northside Plumbing, after-hours line. How can I help?
- Caller
Water is coming through the ceiling under our upstairs bathroom.
- Ravola
Let's get someone out to you. Is the water still running?
- Caller
Yes, slowly. We're at 418 Alder Street.
- Ravola
Please turn off the main valve. I've flagged this for the on-call technician and booked the first visit at 7:30 this morning.
How it handles them
Built aroundhow your calls go.
Urgent calls rise to the top
Words you choose, like leak, flooding or no heat, flag the call as urgent so it lands first in your follow-up list.
The address and the problem, every time
It asks for the service address, what's happening and the best callback number before the call ends.
Visits on the calendar
It books into your available times or sends the caller your booking link.
A person when it matters
Set when a call should be transferred to you or your on-call tech.
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