Law offices
A new client calls once.Make sure someone answers.
Potential clients often call the next firm if nobody picks up. Ravola takes intake details, books consultations and routes current clients to your staff.
What your callers ask
The calls you get every week.
- New-client consultations
- What kind of matter they have
- Office hours and location
- Messages for an attorney
- Rescheduling a consultation
Harbor & Lane LawMon 6:48 PM
- Ravola
Harbor & Lane Law. Are you calling about a new matter?
- Caller
Yes, I was in a car accident last week and need advice.
- Ravola
I'm sorry to hear that. I can set up a consultation with an attorney. What's the best number to reach you?
- Caller
555-0142.
- Ravola
You're booked for a consultation Wednesday at 10:00. I've passed your details to the team.
How it handles them
Built aroundhow your calls go.
Intake, written down
It collects the caller's name, contact details and a short description of the matter.
Consultations booked
It books from your availability or sends the caller your booking link.
No legal advice
You set what it may say. Questions about a case become a message for your team.
Current clients to a person
Calls from existing clients can be transferred or turned into a follow-up.
Other industries